The Purple Guide
  • The Purple Guide
  • Purple Guide Lite
  • Other Guidance
    • THE WELFARE HANDBOOK
      • Introduction
      • Part One – Planning & preparing to provide a welfare service
      • Part Two – Welfare team guidelines
      • Part Three – Forms
    • FURTHER READING
      • The Circus Safety Toolkit
      • Martyn's Law
      • Ban on Single Use Plastics and Polystyrene
      • Making Sure Those Working for You are Allowed to Work
  • FAQs
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The Purple Guide
  • The Purple Guide
  • Purple Guide Lite
  • Other Guidance
    • THE WELFARE HANDBOOK
    • Introduction
    • Part One – Planning & preparing to provide a welfare service
    • Part Two – Welfare team guidelines
    • Part Three – Forms
    • FURTHER READING
    • The Circus Safety Toolkit
    • Martyn's Law
    • Ban on Single Use Plastics and Polystyrene
    • Making Sure Those Working for You are Allowed to Work
  • FAQs
  • Subscribe
  • Login

The Welfare Handbook Part Two – Welfare team guidelines

1. General Guidelines for the Welfare Service

 

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2. Welfare Team Roles

 

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3. Helping Distressed People

 

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4. Lost People

 

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5. Using the 'Quiet Area'

 

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6. Using the Casenotes

 

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7. Crime including Sexual Offence

 

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8. Bereavement

 

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9. Dealing with Aggression or Violence

 

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10. Lost Children

 

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11. Running a Lost Property Service

 

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12. Charging Mobile Phones

 

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13. Using Site Radios

 

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14. Dealing with Contamination

 

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15. Dealing with a Suspicious Item

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16. Responding to an Emergency

 

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17. Responding to a Major Incident on Site

 

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18. Safe System of Work

 

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19. Risk assessment summary and table template

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In this chapter

  • 1. General Guidelines for the Welfare Service
  • 2. Welfare Team Roles
  • 3. Helping Distressed People
  • 4. Lost People
  • 5. Using the 'Quiet Area'
  • 6. Using the Casenotes
  • 7. Crime including Sexual Offence
  • 8. Bereavement
  • 9. Dealing with Aggression or Violence
  • 10. Lost Children
  • 11. Running a Lost Property Service
  • 12. Charging Mobile Phones
  • 13. Using Site Radios
  • 14. Dealing with Contamination
  • 15. Dealing with a Suspicious Item
  • 16. Responding to an Emergency
  • 17. Responding to a Major Incident on Site
  • 18. Safe System of Work
  • 19. Risk assessment summary and table template
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