The Purple Guide
  • The Purple Guide
  • Purple Guide Lite
  • Other Guidance
    • THE WELFARE HANDBOOK
      • Introduction
      • Part One – Planning & preparing to provide a welfare service
      • Part Two – Welfare team guidelines
      • Part Three – Forms
    • FURTHER READING
      • The Circus Safety Toolkit
      • Martyn's Law
      • Ban on Single Use Plastics and Polystyrene
      • Making Sure Those Working for You are Allowed to Work
  • FAQs
  • Subscribe
  • Login
The Purple Guide
  • The Purple Guide
  • Purple Guide Lite
  • Other Guidance
    • THE WELFARE HANDBOOK
    • Introduction
    • Part One – Planning & preparing to provide a welfare service
    • Part Two – Welfare team guidelines
    • Part Three – Forms
    • FURTHER READING
    • The Circus Safety Toolkit
    • Martyn's Law
    • Ban on Single Use Plastics and Polystyrene
    • Making Sure Those Working for You are Allowed to Work
  • FAQs
  • Subscribe
  • Login

FAQs

How much does a subscription cost?

A subscription to access the content of the Purple Guide website at www.thepurpleguide.co.uk costs £50 plus VAT for the year for a single user. There are also multi-user subscription plans available.

How do I pay for my subscription?

Payment for the Purple Guide Single User and Purple Guide Lite plans can only be made online by credit/debit card.

Payment this way gives you instant access once the process has completed.

For the Access by IP subscriptions, if you wish to pay by cheque or bank transfer, you may do so by selecting the invoice option during the subscription process. An invoice will be generated and sent by e-mail to your account address. Please follow the instructions on the invoice to pay for your subscription and ensure you include the invoice number as a reference. 

There is a purchase order box on the subscription form, the contents of which will be added to your invoice.

Your account will be activated within 10 days of payment being received and you will receive notification by e-mail when this is done. 

NB: You will not have access to the guide until payment has been received and fully processed.

Can I pay by purchase order and invoice?

Payment by invoice is only available for our Access by IP subscription plans.

When you complete the subscription form for these, there is an option to pay by invoice. If you select this, an e-mail will be sent to you with a PDF of the invoice.

The company name and the address you enter on the subscription form is used on the invoice so please ensure this is correct for your organisation's payment requirements. 

Please ensure you include the invoice number as the payment reference to ensure speedy activation.

NB If you opt for payment by invoice, you will not be able to access the guide immediately. We endeavour to activate accounts as soon as we receive notification of payment being made by our accounts team.

Will my subscription renew automatically?

Susbcriptions do not automatically renew. You will be sent reminders in the lead-up to your renewal date and if you wish to continue to subscribe, you need to log-in on the site and renew manually.

No refund policy

 

Please note! Events Industry Forum (EIF), have a no refund policy for the Purple Guide publication.

Do you offfer any corporate or education subscription pricing discounts?

The only prices we have are those displayed in the subscription section.

Support Request

For support with issues using the site, please complete this form.

NB we cannot provide advice about event organisation through this support service.

 

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