Updated: 8 December 2025
Please note: The information contained in this chapter sets out good practice that should be considered by event organisers. However, it is industry guidance and does not necessarily cover everything that organisers need to consider for a particular event.
Crowd management and planning relate to all aspects of ensuring that those attending an event, including those working there, are kept safe. This process starts with how people will access the event and move around the site to how they depart, particularly in an emergency. Keeping people properly informed and directed are key elements in creating a safe event environment. The principles of crowd management planning apply even for small, free to enter and open access events taking place in streets or in public open spaces.